Store Policies

Last updated: 02-Janauary-2026

Welcome to Laddujicloset. To ensure transparency and a smooth shopping experience, please read our store policies carefully. By placing an order on our website, you agree to the terms mentioned below.

1. Order Policy

  • Once an order is successfully placed, it is immediately moved to processing.

  • Orders cannot be modified or canceled after processing has started.

  • Customers will receive an order confirmation via email or phone after placing the order.

  • In case of any issue or mistake in order details, customers must contact us within 24 hours of placing the order.

  • Laddujicloset reserves the right to cancel any order due to stock unavailability, pricing errors, or unforeseen circumstances. In such cases, a full refund will be issued.

2. Shipping Policy

  • All products are carefully packed to ensure safe delivery.

  • Orders are usually dispatched within 1–3 business days after confirmation.

  • Delivery time depends on the customer’s location and courier partner availability.

  • Once shipped, tracking details will be shared with the customer.

  • Shipping delays caused by natural conditions, courier issues, or public holidays are beyond our control.

  • Incorrect or incomplete address details provided by the customer may result in delivery delays or return of the order.

3. Return & Replacement Policy

  • Returns or replacements are accepted only in case of damaged, defective, or incorrect products.

  • Customers must raise a return request within 48 hours of delivery.

  • Clear images or an unboxing video are required as proof.

  • Products must be unused and returned in original packaging.

  • After verification, a replacement or refund will be processed as applicable.

  • Customized or made-to-order items are not eligible for return, unless damaged.

4. Refund Policy

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method used during purchase.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

  • Laddujicloset is not responsible for delays caused by banks or payment gateways.

5. Payment Policy

  • We provide secure payment options including UPI, debit/credit cards, net banking, and wallets.

  • All transactions are processed through encrypted and trusted payment gateways.

  • We do not store any card, UPI, or banking details on our servers.

  • In case of payment failure, the amount (if deducted) will be refunded as per bank or gateway timelines.

6. Billing & Shipping Address Policy

  • Customers must ensure that billing and shipping details are accurate.

  • Laddujicloset will not be responsible for delivery issues caused by incorrect address information.

  • Any change in address must be requested before the order is shipped.

7. Customer Responsibility

  • Customers are advised to read product descriptions carefully before ordering.

  • Colors and appearance of products may slightly vary due to lighting and screen differences.

  • By placing an order, customers agree to all policies mentioned on this page.

8. Policy Updates

  • Laddujicloset reserves the right to update or modify these policies at any time.

  • Changes will be effective immediately upon being posted on this page.

9. Contact Information

For any queries related to orders, shipping, returns, or payments, please contact us:

Laddujicloset
📧 Email: ladduji@gmail.com
📞 Phone: 78780-01213

 

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